Residential Care

Our approach to care is rooted in the fundamental principles of best practice. This involves comprehensive assessments that are carried out in alignment with our core company values. These values emphasise treating each person with dignity and respect, empowering them to make their own choices, and facilitating their full participation in the local community.

To ensure each resident receives personalised care, we develop individualised care plans that respect and respond to their personal preferences and needs. Our skilled team of support workers is committed to helping every resident achieve the highest level of independence possible, aligned with their personal goals and aspirations.

Family and community engagement is a cornerstone of life at The Retreat. We maintain an open-door policy for visits from friends and family, ensuring that they are a key part of our care community. Regular updates keep families informed about events, activities, and special occasions, fostering a sense of belonging and collective participation in the wellbeing of their loved ones.

At The Retreat, we believe in creating a nurturing environment that supports not just the physical health of our residents, but their emotional and social wellbeing too. Our dedicated staff, carefully crafted care plans, and vibrant community engagement are all focused on providing a quality of life that is enriching and fulfilling for every resident.

CQC Stated:

”We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 11 March 2021 and was announced.”

Full Report Available at The Retreat – Care Quality Commission (cqc.org.uk)

Hygienic food handling

Hygienic handling of food including preparation, cooking, re-heating, cooling and storage

Cleanliness and condition of facilities and building

Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene

Management of food safety

System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future.

Full Report Available at The Retreat | Rating Business Details | Food Hygiene Ratings